Ordering Process
To ensure a smooth purchase and enjoyable learning experience with Neoworld courses, please follow the process below:
Step 1: Browse and Select Courses
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Browse the various courses we offer.
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Click on any course to view its detailed description, syllabus, instructor qualifications, and other relevant information.
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(Optional) You may add desired courses to your shopping cart for purchasing multiple courses simultaneously.
Step 2: Confirm Order Details
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Click "Buy Now" or proceed to "Checkout" from your shopping cart.
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The system will redirect you to the order confirmation page. At this critical step, please carefully verify the following information:
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The name and quantity of the selected course(s).
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Any applicable promotional discounts or coupon codes.
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The final amount to be paid (including tax, where applicable).
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Step 3: Account Verification
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If you already have an account, please log in. If you are a new user, please complete the registration during the checkout process to create your exclusive learning account.
Step 4: Select Payment Method and Complete Payment
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Choose your preferred payment method (e.g., credit card, debit card, PayPal, etc.).
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Follow the on-screen prompts to complete the secure payment transaction.
Step 5: Access Your Course
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Upon successful payment, the page will automatically redirect to your personal learning center.
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The course(s) you purchased will be immediately unlocked, and you can start learning at any time.
II. Course Service and Access Information
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Viewing and Device Compatibility: All our courses and live session replays are provided in full HD streaming. You can watch them smoothly on a variety of devices, including smartphones, tablets, laptops, and desktop computers.
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Language Support: The audio and video content of the courses is currently primarily delivered in English. To facilitate global learners, we provide multilingual subtitle support for most courses, including: English, Chinese (Simplified and Traditional), French, German, Italian, Japanese, and Spanish.
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Course Access and Downloads: After successful payment, you can immediately start watching the course online on the "My Courses" or "Order Details" page. Some courses may offer supplementary materials for download; please refer to the specific course page for details. If you encounter any access issues, please email admin@skillonlinelearning.com and provide your order number. Our support team will assist you.
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License and Use: Your purchase grants you a personal learning license for the course content. It is strictly prohibited to use the course content for any commercial purposes, illegal activities, or for actions that infringe intellectual property rights, such as copying, sharing, or reselling.
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Access Validity Period: Unless otherwise specified on the course page, upon purchase, you will be granted lifetime access to the course, allowing you to review it at any time in the future through your account.
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Refund Policy: All requests for course cancellations and refunds will be strictly processed in accordance with the Refund Policy published on our official website. Please read the relevant policy carefully before making a purchase.